Cookie Policy
Last updated: 17 October 2025
1. Introduction
This Cookie Policy explains how RadiantHealth ("we", "us", or "our"), operated by Media Nordic ApS, uses cookies and similar tracking technologies on our website and mobile application.
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience and allow certain features to function properly.
2. Types of Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for the website and app to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
- Authentication cookies: Keep you logged in securely
- Security cookies: Protect against fraudulent activity
- Preference cookies: Remember your settings and choices
2.2 Analytics Cookies (Optional)
We use Google Analytics to understand how visitors interact with our website. This helps us improve our service and user experience. These cookies collect information anonymously.
3. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyze how users use our website.
Information Collected
Google Analytics collects information such as:
- Pages you visit and time spent on each page
- How you arrived at our website (search engine, direct link, etc.)
- Device type, browser, and operating system
- Approximate geographic location (city level)
- Anonymous IP addresses (we have IP anonymization enabled)
How Google Uses This Data
The information generated by Google Analytics cookies is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.
Google's Privacy Policy: https://policies.google.com/privacy
Opt-Out Options
You can opt out of Google Analytics tracking by:
- Installing the Google Analytics Opt-out Browser Add-on
- Disabling cookies in your browser settings (see Section 5 below)
- Using browser privacy modes or extensions that block tracking
4. Cookie Details Table
| Cookie Name | Purpose | Type | Expiry |
|---|---|---|---|
| auth_token | Keeps you logged in securely | Essential | 7 days |
| _ga | Google Analytics - distinguishes users | Analytics | 2 years |
| _gid | Google Analytics - distinguishes users | Analytics | 24 hours |
| _gat | Google Analytics - throttles request rate | Analytics | 1 minute |
5. How to Control Cookies
You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Browser Settings
You can control and/or delete cookies through your browser settings. Here are links to instructions for popular browsers:
Mobile Devices
For mobile app users, you can control tracking through your device settings:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Google > Ads > Opt out of Ads Personalization
Important: Blocking essential cookies may prevent you from using certain features of our website or app, such as staying logged in.
6. Third-Party Cookies
When you connect third-party services to RadiantHealth (such as Oura Ring or Strava), those services may set their own cookies on your device. We do not control these cookies. Please review the privacy and cookie policies of these services:
- Oura: Privacy Policy
- Strava: Privacy Policy
- Google (Health Connect): Privacy Policy
7. Data Retention
Cookies are kept for the duration specified in the table above. After expiry, they are automatically deleted from your device. You can also manually delete cookies at any time through your browser settings.
8. Legal Basis
Our use of cookies is based on:
- Essential cookies: Necessary for contract performance (providing our service)
- Analytics cookies: Legitimate interest in improving our service and user experience
This complies with:
- GDPR (General Data Protection Regulation) - Article 6(1)(f) for analytics
- ePrivacy Directive (EU Cookie Law) - Article 5(3)
- CCPA (California Consumer Privacy Act) - Right to opt-out
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be communicated through:
- A notice on our website
- An in-app notification
- Email to registered users
We encourage you to review this policy periodically.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Media Nordic ApS
Belvedere 43
5700 Svendborg, Denmark
Email: [email protected]
11. Your Rights
Under GDPR and other privacy laws, you have the following rights:
- Right to access: Request a copy of data collected via cookies
- Right to erasure: Request deletion of your data
- Right to object: Object to data processing for analytics
- Right to withdraw consent: Withdraw consent at any time without affecting prior processing
To exercise these rights, contact us at [email protected] or manage your preferences in your account settings.