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Privacy Policy
Last updated: October 21, 2025
Your Privacy Matters: We are committed to protecting your personal health information and maintaining transparency about how we collect, use, and safeguard your data.
1. Information We Collect
Account Information
- Email address and password
- Name and gender (optional)
- Profile preferences and goals
Health Data (with your consent)
- Oura Ring: Sleep, readiness, activity, and heart rate variability data
- Strava: Workout activities, training data, and performance metrics
- Garmin Connect: Workout activities, sleep data, heart rate, HRV, stress levels, Body Battery, and daily health metrics
- Google Calendar: Schedule and meeting information for personalized coaching timing
2. How We Use Your Information
- Personalized Coaching: AI-powered insights and recommendations based on your health data
- Progress Tracking: Monitor your wellness journey and goal achievement
- Service Improvement: Enhance our AI algorithms and user experience
- Communication: Send you briefings, reminders, and important updates
3. Data Sharing and Third Parties
We do not sell or share your personal health data for research purposes or otherwise. However, we do use your data with our AI service providers (such as OpenAI) to provide AI Coach insights and personalized recommendations. All data is anonymized before being exchanged with AI services. Third-party integrations (Oura, Strava, Garmin, Google) are governed by their respective privacy policies.
4. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure database storage with access controls
- Regular security audits and updates
- OAuth 2.0 for third-party integrations
5. Your Rights and Choices
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Data Portability: Export your data in a standard format
- Disconnect: Remove third-party data connections at any time
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request data deletion at any time through your account settings.
7. Cookies and Analytics
We use essential cookies for authentication and service functionality. We do not use tracking cookies or third-party analytics that compromise your privacy.
8. International Users
If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or through the service.
11. Contact Us
For privacy-related questions or requests, please contact us at:
- Email: [email protected]
- Address: Media Nordic ApS, Belvedere 43, 5700 Svendborg, Denmark
Questions? We're here to help. Contact us at [email protected] if you have any questions about this privacy policy.